pj777 Privacy Policy — Your Data, Handled with Care

1. Introduction and Scope

This Privacy Policy applies to pj777.vu and all services provided by pj777 (referred to in this document as "pj777", "we", "us" or "our"). It governs how pj777 collects, processes, stores, uses and protects the personal data of individuals who register an account, use the pj777 platform, or otherwise interact with pj777's services. By registering and using a pj777 account, you consent to the data practices described in this Privacy Policy.

This Privacy Policy should be read alongside the pj777 Terms and Conditions and Responsible Gaming Policy, both of which are accessible from this website. pj777 is the data controller for personal data collected through pj777.vu. pj777 processes personal data only for legitimate, specified purposes and retains it only for as long as necessary to fulfil those purposes or as required by applicable law.

2. Personal Data We Collect

pj777 collects personal data through two primary channels: information you provide directly when registering and using your account, and information collected automatically when you use the pj777 platform. The categories of personal data pj777 collects include:

• Identity data: your full name, date of birth, and National ID (NID) number or other government-issued identity document information submitted during KYC verification.
• Contact data: your mobile phone number, email address, and the city or division of Bangladesh in which you reside (e.g. Dhaka, Chittagong, Sylhet, Rajshahi, Khulna).
• Financial data: your mobile payment account identifiers (bKash, Nagad, Rocket or Upay wallet numbers), transaction histories, deposit amounts and withdrawal records. pj777 does not store full payment credentials — transactions are processed via the respective payment service providers.
• Account and usage data: your username, login timestamps, session durations, game history, betting history, bonus usage records, and support chat transcripts.
• Technical data: your device type, operating system, mobile browser version, IP address, mobile network operator (e.g. Grameenphone, Banglalink, Robi, Teletalk), and approximate location derived from IP.
• Communications data: any messages, queries or complaints you submit to pj777 support, including live chat, email and any feedback forms accessible through the platform.

3. How pj777 Uses Your Personal Data

pj777 uses your personal data only for specific, legitimate purposes directly connected to operating the platform and providing a safe, compliant experience for Bangladesh players. The primary purposes for which pj777 processes personal data are:

• Account creation and management: to register your account, verify your identity through KYC, and maintain your account profile and preferences.
• Payment processing: to facilitate deposits via bKash, Nagad, Rocket and Upay, and to process withdrawal requests to those same payment methods.
• Platform services: to enable your use of cricket betting markets, live casino games, slot games, crash games and all other services available on pj777.
• Fraud prevention and security: to detect, investigate and prevent fraudulent activity, money laundering, account takeover attempts and other prohibited conduct in line with our Terms and Conditions.
• Responsible gaming compliance: to monitor for patterns of problem gambling behaviour and to facilitate the activation of deposit limits, self-exclusion or time-out tools when requested by or on behalf of an account holder.

4. Sharing Your Personal Data

pj777 does not sell, rent or trade your personal data to any third party under any circumstances. pj777 may share limited personal data with trusted service providers who assist pj777 in operating the platform, but only where such sharing is strictly necessary and subject to appropriate data processing agreements. The categories of third parties with whom pj777 may share data are:

• Payment service providers (bKash, Nagad, Rocket, Upay): solely for the purpose of processing deposit and withdrawal transactions initiated by you. These providers operate under their own privacy policies and are responsible for the data they process.
• Game content providers (Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, Microgaming): limited technical data (such as session tokens) may be shared with game providers to authenticate and facilitate your game sessions. These providers do not receive your full personal profile.
• Legal and regulatory authorities: pj777 will disclose personal data to law enforcement, regulatory bodies or other competent authorities where required to do so by applicable law, court order or regulatory direction.
• Fraud prevention and KYC service providers: pj777 may use specialist identity verification or fraud detection services to fulfil KYC obligations. These providers process only the minimum data necessary for the specific verification task.

5. Legal Basis for Processing

pj777 processes your personal data on the following legal bases: (a) Contract performance — processing necessary to register your account, verify your identity and provide the services you have requested; (b) Legal obligation — processing required to comply with anti-money-laundering regulations, KYC requirements and other applicable legal obligations; (c) Legitimate interests — processing for fraud prevention, platform security and responsible gaming monitoring, where pj777's legitimate interests in maintaining a safe platform are not overridden by your privacy rights; and (d) Consent — where you have provided explicit consent for a specific processing activity, such as receiving promotional communications.

You may withdraw your consent for consent-based processing at any time by contacting pj777 support. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal. Where pj777 processes data on the basis of legitimate interests, you have the right to object to such processing — see the Your Rights section of this policy for full details.

6. International Data Transfers

pj777 operates a platform with server infrastructure and game provider integrations that may involve the transfer of personal data outside of Bangladesh. Where such transfers occur, pj777 ensures that appropriate safeguards are in place to protect your personal data to the same standard as this Privacy Policy requires. Specifically:

• Data transfers to game providers (Pragmatic Play, Evolution Gaming, etc.) are governed by data processing agreements that include appropriate security and data protection obligations.
• pj777 does not transfer personal data to jurisdictions without an adequate level of data protection without first implementing appropriate contractual safeguards.
• Your financial transaction data processed through bKash, Nagad, Rocket and Upay is handled by those providers in accordance with their own privacy and security policies, within Bangladesh's regulatory framework for mobile financial services.

7. Cookies and Tracking Technologies

pj777.vu uses cookies and similar local storage technologies to operate and improve the platform. The categories of cookies pj777 uses are:

• Essential cookies: strictly necessary for the platform to function, including session authentication, security tokens and the maintenance of your login state. These cannot be disabled without preventing core platform functionality.
• Analytical cookies: used to understand how players use the platform — for example, which game categories are visited most frequently, how long sessions last, and where players encounter difficulties. This data is aggregated and anonymised. pj777 uses this data solely to improve the platform experience.
• Functionality cookies: used to remember your platform preferences, such as your most recently used game category, language preference, or display settings.

You can manage or disable non-essential cookies through your mobile browser settings at any time. Please note that disabling analytical or functionality cookies may affect certain features of the pj777 platform but will not prevent you from using core services such as deposits, betting and withdrawals.

8. Your Privacy Rights

As a pj777 account holder, you have the following rights in relation to the personal data pj777 holds about you. To exercise any of these rights, contact pj777 support via live chat or by email at the address shown in the footer of this website:

• Right of access: you may request a copy of the personal data pj777 holds about you, including a summary of how it is used and the categories of third parties with whom it has been shared.
• Right to rectification: if any personal data pj777 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (for consent-based processing), or where the data has been processed unlawfully. This right is subject to pj777's legal obligations to retain certain data for anti-money-laundering compliance and other regulatory purposes.
• Right to restriction: you may request that pj777 restricts the processing of your personal data in certain circumstances, for example while a dispute about its accuracy is being resolved.
• Right to object: you may object to pj777's processing of your personal data where such processing is based on legitimate interests. pj777 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.

pj777 will respond to all privacy rights requests within 30 days of receipt. In complex cases this period may be extended by a further 60 days, in which case pj777 will notify you of the extension and the reasons for it within the initial 30-day period.

9. Data Retention

pj777 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable legal and regulatory obligations. In practice, this means: active account data is retained for the full duration of your account's active status plus a period of up to 5 years after account closure to satisfy anti-money-laundering, KYC and regulatory record-keeping obligations; transaction records (deposit and withdrawal histories) are retained for a minimum of 5 years from the date of the transaction; support and communications records are retained for up to 2 years from the date of the communication.

When personal data is no longer required for any of the purposes described in this policy and no legal obligation requires its continued retention, pj777 will securely delete or anonymise that data. Anonymised data (from which all personal identifiers have been irreversibly removed) may be retained indefinitely for aggregated analytics and platform improvement purposes.

10. Data Security

pj777 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. Security measures in place at pj777 include SSL/TLS encryption for all data in transit between your device and pj777 servers, encryption of sensitive data at rest in pj777's databases, access controls that limit employee access to personal data to those with a legitimate operational need, regular security reviews of the pj777 platform and infrastructure, and incident response procedures to manage and report data security incidents in a timely manner.

While pj777 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You also have a responsibility to keep your pj777 account credentials secure. If you suspect your account has been accessed without your authorisation, please contact pj777 support immediately via live chat.

11. Children and Minors

pj777 is strictly an adult platform. No person under the age of 21 may register or use pj777. pj777 does not knowingly collect personal data from individuals under 21. If pj777 discovers that personal data has been collected from a person under 21, that data will be deleted immediately and the account will be permanently closed. If you are a parent or guardian and believe that a person under 21 in your care has registered a pj777 account, please contact pj777 support immediately.

12. Changes to This Privacy Policy

pj777 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or data processing practices. The date of the most recent update is displayed at the top of this page. Where a change is material, pj777 will provide registered account holders with reasonable advance notice via account notification or email before the updated policy takes effect. Your continued use of pj777 following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

13. Contact and Privacy Queries

If you have any questions, concerns or requests relating to this Privacy Policy or pj777's handling of your personal data, please contact the pj777 support team via live chat inside your pj777 account or by email at the address displayed in the footer of this website. pj777 support is available 24 hours a day, 7 days a week. pj777 aims to respond to all privacy-related written queries within 30 days of receipt, in line with the timeframes described in the Your Rights section above.

All privacy rights requests submitted to pj777 are logged, acknowledged and handled by a dedicated member of the pj777 team. pj777 takes privacy queries seriously and is committed to resolving them fairly and transparently. Where a request involves deletion of account data, pj777 will confirm the applicable retention periods and provide a clear timeline for deletion once all mandatory retention periods have elapsed.